Warranty & Returns
Warranty:
At Colander Corner, we stand behind the quality and craftsmanship of our products. We are committed to ensuring your satisfaction with every purchase. Our warranty covers manufacturing defects and faulty materials for a period of one year starting from the date of purchase.
If you encounter any issues with your product during the warranty period, please contact our customer service team immediately. We will work diligently to resolve the issue, whether through repair, replacement, or refund, depending on the nature of the problem.
Please note that our warranty does not cover damage resulting from misuse, improper care, or normal wear and tear. Additionally, alterations or modifications made to the product by the customer will void the warranty.
Return Policy:
We want you to be completely satisfied with your purchase from us. If for any reason you are not happy with your product, you may return it within 15 days of receipt for a full refund or exchange.
To initiate a return, please contact our customer service team to obtain a return authorization (RA) number. Returns without an RA number will not be accepted. Once you have received your RA number, please securely package the product in its original packaging and include all accessories and documentation.
Please note the following guidelines for returns:
- The colander must be in its original, unused condition to be eligible for a refund or exchange.
- Return shipping costs are the responsibility of the customer, unless the return is due to a manufacturing defect or error on our part.
- Refunds will be issued to the original payment method within a few days of receiving the returned colander.
If you have any questions or concerns about our warranty or return policy, please don't hesitate to contact us. Our customer service team is here to assist you and ensure your satisfaction with every purchase.